Legal

Privacy Policy

Last updated: January 20, 2025

Inpulsd Inc. ("Inpulsd," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services (collectively, the "Service").

1. Information We Collect

Account Information: When you create an account, we collect your name, email address, phone number, and password. If you are a studio owner or instructor, we may also collect business information such as your studio name, address, and billing details.

Profile Information: You may choose to provide additional information such as a profile photo, bio, and professional credentials.

Usage Data: We automatically collect information about how you interact with our Service, including pages visited, features used, class bookings, attendance records, and timestamps.

Device Information: We collect information about the devices you use to access our Service, including device type, operating system, unique device identifiers, and mobile network information.

Payment Information: When you make purchases, payment information is collected and processed by our third-party payment processor (Stripe). We do not store your complete credit card information on our servers.

Communications: We may collect information from your communications with us, including support requests and feedback.

Third-Party Integrations: If you connect third-party services (such as Apple Music), we may receive information from those services in accordance with their privacy policies and your settings.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Personalize your experience and deliver relevant content
  • Generate AI-powered class routines and exercise recommendations
  • Enable live streaming and virtual class features
  • Facilitate communication between studios and their members
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations

3. How We Share Your Information

With Studios: If you are a member of a studio, your profile information, booking history, and attendance records are shared with that studio's owners and authorized staff.

Service Providers: We share information with third-party vendors who perform services on our behalf, including hosting, payment processing, email delivery, analytics, and customer support.

Business Transfers: In connection with any merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from public authorities.

With Your Consent: We may share your information for other purposes with your explicit consent.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Studio owners may retain member data in accordance with their own data retention policies. If you wish to have your data removed from a specific studio, please contact that studio directly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Access and Update: You can access and update your account information at any time through your account settings.

Delete Your Account: You may request deletion of your account by contacting us at privacy@inpulsd.com. Note that some information may be retained for legal or legitimate business purposes.

Marketing Communications: You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or updating your notification preferences.

Push Notifications: You can disable push notifications through your device settings.

Data Portability: You may request a copy of your personal data in a machine-readable format.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@inpulsd.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate steps to ensure that your personal information receives adequate protection in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Inpulsd Inc.
Email: privacy@inpulsd.com
Website: www.inpulsd.com